Privacy policy

Introduction

We take the protection of our users’ data very seriously and are committed to protecting information that arises in connection with the use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information by using our website or obtaining a service. Please read our Privacy Policy carefully and make sure you fully understand our practices regarding your information before using our Services. By using our Services, you agree to the terms of this Privacy Policy.

In this privacy policy you will learn:

• what data we collect
• how we collect data
• why we collect this data
• to whom we pass on the dataen
• where the data is storedn
• how long the data will be retainedn werden
• how we protect your data

What data do we collect?

Below is an overview of the data we may collect:

Non-identified and non-identifiable information collected during the use of our Services (“Non-Personal Information”). Non-Personal Information does not identify who it was collected from. Non-Personal Information that we collect consists primarily of technical and aggregate usage information.

Individually Identifiable Information, which is any information by which you can be identified or could reasonably be identified (“Personally Identifiable Information”). Personally Identifiable Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Data with non-Personal Data, as long as it is in combination, we will treat it as Personal Data.

How do we collect data?

Below is an overview of the data we collect:

• We collect data when you use our services. So when you visit our website or social media accounts, we may collect, record and store usage, sessions and related information
• We collect data that you provide to us yourself, for example, when you contact us directly through a communication channel (e.g., an email, by phone, via chat, etc.)

Why do we collect this data?

We may use your information for the following purposes:

• to provide and operate our services.
• to develop, adapt and improve our services.
• to respond to your feedback, inquiries and requests and offer assistance.
• to analyze request and usage patterns.
• for other internal, statistical and research purposes.
• to be able to improve our data security and fraud prevention capabilities;
• to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations or governmental requests
• to send you updates, news, promotional material and other information related to our services. For promotional emails, you can decide for yourself whether you want to continue receiving them. If not, simply click on the unsubscribe link in these emails

Who do we share this data with?

We may share your information with our service providers to operate our services (e.g., storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, and the safety of our users or the public; (iv) to collect, maintain, and/or manage your information through authorized third-party vendors (e.g., cloud service providers). E.g., cloud service providers) as appropriate for business purposes; (v) to work with third party providers to improve your user experience. For the avoidance of doubt, please note that we may transfer or disclose non-personally identifiable information to third parties or otherwise use it in our sole discretion.

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“Tracking Technologies”). These Tracking Technologies may allow third parties to automatically collect your information to improve the navigation experience on our Digital Assets, optimize their performance and provide a customized user experience, as well as for security and fraud prevention purposes.

We do not share your email address or other personal information with advertisers or advertising networks under any circumstances.

Where do we store the data?

Non personal data

Please note that our company and our trusted partners and service providers are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal data we collect in different jurisdictions.

Personal data

Your personal data is maintained, processed and stored exclusively in Europe and/or offline in our own infrastructure. In case of a booking, you authorize us to forward certain personal data to the tour operator in the country of travel.

How long will the data be kept?

Please note that we will retain the information we collect for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.

We may correct, amend or delete inaccurate or incomplete data at any time at our sole discretion.

How do we protect your data?

Our hoster provides us with the online platform through which we can offer you our services. Your data may be stored via our hosting provider’s data storage, databases and general applications. He stores your data on secure servers behind a firewall and he provides secure HTTPS access to most areas of his services.

Notwithstanding the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the information you transmit, post or otherwise share with us or others. For this reason, we ask that, whenever possible, you not provide us or others with confidential information that you believe could cause you significant or lasting harm if disclosed. In addition, because e-mail and instant messaging are not considered secure forms of communication, we ask that you not share confidential information through either of these communication channels.

How do we deal with minors?

The Services are not intended for users who have not reached the legal age of majority. We will not knowingly collect information from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.

We reserve the right to request proof of age at any time so that we can verify whether minors are using our Services. In the event that we become aware that a minor is using our services, we may prohibit such users from accessing and blocking our services, and we may delete any data we hold about such user. If you have reason to believe that a minor has disclosed data to us, please contact us.

Updates or changes to the privacy policy

We may revise this Privacy Policy from time to time in our sole discretion, and the version posted on the Site will always be current (see the “Status” statement). We ask you to check this Privacy Policy regularly for changes. In the event of material changes, we will post a notice to that effect on our Website. Your continued use of the Services after we have posted notice of changes on our Website will be deemed to be your acknowledgement and consent to the changes in the Privacy Policy and your agreement to be bound by the terms of those changes.

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Phone: +41 56 644 80 80
E-Mail: info@tanzania-travelers.ch

Status: 18.03.2021